Privacy Policy

This Privacy Policy describes how AISites.ng ('we', 'us', or 'our') collects, uses, and shares information about you when you use our website and services. By using our services, you agree to the collection and use of information in accordance with this policy.

We collect information that you provide directly to us and information that is automatically collected when you use our services.

Information You Provide:

• Account Information: When you sign up, we collect your name and email address.
• Business Information: During the website setup process, we collect your business name, phone number, email address, physical address, and social media links.
• Website Content: We collect all content you provide for your website, including business descriptions (as text or audio recording), images, logos, and descriptions for those images.

Information We Collect Automatically:

• Usage Information: We may collect information about your interaction with our website, such as pages visited and links clicked.
• Device Information: We may collect information about the device you are using, such as hardware model, operating system, and browser type.

We use the information we collect to:

• Provide, maintain, and improve our services, including building and managing your website.
• Process transactions and send you related information, including confirmations and invoices.
• Communicate with you about products, services, offers, and events.
• Respond to your comments, questions, and requests and provide customer service.
• Transcribe audio files you provide into text using third-party services.

We may share your information with third-party vendors and service providers who need access to such information to carry out work on our behalf. These include:

• Payment Processors: We share transaction information with payment processors like Paystack to facilitate payments.
• Cloud & Hosting Providers: We use Appwrite for database management, file storage, and authentication.
• Transcription Services: We use services like Microsoft Azure AI Speech to transcribe audio recordings you provide.

We do not sell your personal information to third parties.

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

You may have certain rights regarding your personal information, subject to local data protection laws. You can access or update your account information by logging into your dashboard. For other requests, please contact us.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy.

If you have any questions about this Privacy Policy, please contact us at support@aisites.ng.